Home
  About Us
  - - JET's Biography
  - - Mission, Vision & Values
  - - All Puppets are
  - - Policy on Refunds
  - - Policy on Puppet Rights
  - - Policy on Repairs
  See Our Puppet Catalog
  Accessories
  Hints & Tips
  How To Order
  Contact Us
  Testimonials
  Celebrity Friends
  Mascots
  Links
  Email Newsletter
  Special Offer
  Blog
  Available Now
 
 
  Untitled Document
Policy on Repairs

 

Policy on Repairs

 

In the event that a puppet is determined by the puppet owner to have a defect or has gotten an "injury" on the job, we ask that the Ventriloquist first contact us by email or by phone and discuss the problem.  If it is something minor, such as a loose fingernail, we will be happy to walk you through the small repair or point you to the section on "Hints and Tips" on the website.

 

Effective immediately, any repairs done by the puppet owner will be done at the peril of the owner.  We will not be responsible for correcting damage caused by well intended puppeteers that then cause major work for us.  All time charged to the puppets account will be billed at $ 25.00/hr.

 

It is not our intention to be mean or unfair, but when we spend hours fixing problems that we did not create, those are hours we cannot use to create other new puppets.

 

 
 
 
 
 
Home | About Us | JET's Biography | Mission, Vision & Values | All Puppets are | See Our Puppet Catalog | LADIES | MEN | BOYS | GIRLS | ANIMALS | CREATURES | LITTLE HAPPY MONSTERS | PAST PUPPETS-LADIES | PAST PUPPETS-MEN | PAST PUPPETS-BOYS | PAST PUPPETS-GIRLS | PAST PUPPETS-ANIMALS | PAST PUPPETS-CREATURES | PAST PUPPETS-MONSTERS | KIDS | Accessories | Hints & Tips | How To Order | Contact Us | Testimonials | Celebrity Friends | Mascots | Links | Replacing Fingernails | Storing your Puppet(s) | Maintaining your Soft Sculptured Puppet(s) | Cleaning your Soft Sculpture Puppet(s) | Policy on Refunds | Email Newsletter | Special Offer | Blog | Available Now | Standard Eyes vs. Blinking Eyes | Policy on Puppet Rights | Policy on Repairs
 
 
2010, The Dummy Shoppe | Ventriloquist Puppets by JET. All Rights Reserved

Site Maintained by Steve Hurst